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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

232 cases found
Atacado Dream Perfumaria Perfumery · Atualizacao de envio

Atacado Dream Perfumaria uses automations and segmentation to inform customers and optimize wholesale perfume sales.

Perfumery Message automation Segmentation
See case
Pescamarcheofertas Marketplaces and multi-brand stores · Recuperacao de carrinho abandonado

Pescamarcheofertas uses automation to recover abandoned carts and segmentation for targeted campaigns, improving communication with customers.

Marketplaces and multi-brand stores automação de marketing cart recovery
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HouseBox Studio Furniture · Welcome for new customers

HouseBox Studio uses automations and segmentation to improve customer communication and experience.

Furniture Marketing automation Segmentation
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Amaxxon Beauty & cosmetics · Recuperacao de carrinho abandonado

Amaxxon uses automation to recover abandoned carts and segment audiences, ensuring personalized and efficient communication.

Beauty & cosmetics automation recuperação de carrinho abandonado
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My+Store Beauty & cosmetics · Welcome for new customers

My+Store uses automations and segmentation to engage customers and optimize sales in the beauty and cosmetics sector.

Beauty & cosmetics Automação Segmentation
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Duovo Fashion & accessories · Welcome for new customers

Duovo uses automations and segmentation to engage customers and optimize processes in fashion and accessories sales.

Fashion & accessories Automação Segmentation
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Vanna Bags Bags & handbags · Recuperacao de carrinho abandonado

Vanna Bags uses automation to recover abandoned carts and segmentation for personalized campaigns.

Bags & handbags Abandoned cart recovery automation Segmentation
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Quarta Active Sports & Fitness · Recuperacao de carrinho abandonado

Quarta Active uses automation to recover abandoned carts and segmentation for personalized communication.

Sports & Fitness Cart recovery automation Segmentation
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Bless Home Buenos Aires Furniture · Recuperacao de carrinho abandonado

Bless Home Buenos Aires uses automation to re-engage customers and segmentation for targeted campaigns, avoiding spam.

Furniture Abandoned cart recovery automation Segmentation
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Kairos Flow Store Fashion & accessories · Recuperacao de carrinho abandonado

Kairos Flow Store uses automations and segmentation for personalized communication, premium support, and fast delivery.

Fashion & accessories Marketing automation Segmentation
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Espaciovivo Household utilities · Welcome for new customers

Espaciovivo uses automations and segmentation to improve communication with household utilities customers.

Household utilities Marketing automation Segmentation
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Megwari Store Digital products · Welcome for new customers

Megwari Store uses an integrated financial platform with welcome automation and segmentation for effective communication.

Digital products Marketing automation Segmentation
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Cugginibeyker Fashion & accessories · Recuperacao de carrinho abandonado

Cugginibeyker uses automation to recover abandoned carts, keep customers engaged, and increase sales opportunities.

Fashion & accessories Abandoned cart recovery automation Segmentation
See case
תיאטרון לילדים ולנוער באר Stationery & gifts · Welcome for new customers

Children's theater uses automations and segmentation to engage families and young people with personalized messages.

Stationery & gifts Automação Segmentation
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Five Food Food & Beverage · Recuperacao de carrinho abandonado

Five Food uses automations and segmentation to communicate with customers about healthy, vegan snacks.

Food & Beverage Automação Segmentation
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Primeiro Eu, O Mundo Depois Digital products · Welcome for new customers

Book and self-love content use automations and segmentation to engage and inform customers with personalized messages.

Digital products Message automation Segmentation
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Have Four Store Fashion & accessories · Recuperacao de carrinho abandonado

Have Four Store uses automations and segmentation to keep customers informed and recover sales.

Fashion & accessories Automação Segmentation
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Inspira Decore Home & Decor · Order cancellation

Inspira Decore uses automations and segmentation to improve communication and order management.

Home & Decor Automação Segmentation
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Justicialistas Footwear · Welcome for new customers

Justicialistas uses automations and segmentation to engage customers and optimize sales of footwear and leather goods.

Footwear Automação Segmentation
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Inmocredit Tools & building · Welcome for new customers

Inmocredit uses automations and segmentation to optimize communications and customer service for real estate lending and sales.

Tools & building Automação Segmentation
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You Active Fashion & accessories · Welcome for new customers

You Active uses automations and segmentation to engage customers and optimize sales in online fashion.

Fashion & accessories Marketing automation Segmentation
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Eco Fit Fashion & accessories · Recuperacao de carrinho abandonado

Eco Fit uses automation to recover abandoned carts and segmentation to avoid spam, keeping customers engaged.

Fashion & accessories automação de recuperação de carrinho segmentação
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Syntec Pet shop · Welcome for new customers

Syntec uses automations and segmentation to engage customers and organize campaigns in the pet shop segment.

Pet shop Automação Segmentation
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Tricô Masculino José Knit Fashion & accessories · Recuperacao de carrinho abandonado

Men's knitwear shop uses automation to recover customers and segmentation for personalized campaigns.

Fashion & accessories Cart recovery automation Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.