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PortuguêsBrasil, Angola, Moçambique, PortugalEnglishUnited States, United Kingdom, Australia, CanadaEspañolEspaña, México, Colombia, Argentina, ChileFrançaisFrance, Belgique, Suisse, Canada, CongoDeutschDeutschland, Österreich, SchweizItalianoItalia, Svizzeraעברית (Hebrew)ישראלالعربية (Arabic)السعودية، الإمارات، مصر، المغربहिन्दी (Hindi)ÍndiaTürkçeTurquiaРусскийRússiaTiếng ViệtVietnãBahasa MelayuMalásia, Singapura, BruneiNederlandsPaíses Baixos, BélgicaSvenskaSuéciaPolskiPolôniaRomânăRomênia
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Solutions
WhatsApp PlatformAutomations, mass trigger, campaigns, inbox, Official API with Coexistence, and reports. WhatsApp for e-commerceAutomate sales, orders, payments, and post-sale through WhatsApp. Abandoned Cart RecoverySend automatic reminders with a link back to checkout. Pending payment on WhatsAppRemind customers to complete local methods or orders awaiting payment. Order notifications via WhatsAppAutomatically notify about paid orders, shipping, tracking, and cancellations. WhatsApp Marketing CampaignsSchedule messages for customers and segments of your database. Customer SegmentationAutomatically segment by events, purchase, repurchase, and inactivity. Repurchase and post-saleSend coupons, review requests, and messages after the first purchase. WhatsApp Inbox for supportCentralize received conversations and manual responses in the panel. Official WhatsApp API with CoExUse official, stable, coexistence-enabled connection to operate securely. Unofficial API with QR CodeConnect using QR Code as a quick alternative to the current number.
Integrations
OverviewStore, ERP, API, and automated WhatsApp. Nuvemshop / TiendanubeCart, orders, payments, and customers. ShopifyStore events connected to WhatsApp. WixAutomation for cart, order, and customer. WooCommerceOfficial plugin for WordPress store events. API DeveloperMessaging API and Swagger. WebhooksMessage status and callback events. Widget WhatsAppBring WhatsApp to the current website.
Clients
Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
Blog
WhatsApp MarketingStrategies and best practices. Automação de WhatsAppAutomated flows for operations. Sales recoveryCart and pending orders. API WhatsApp BusinessOfficial API and stability. E-commerce and integrationsConnected stores and systems. Loyalty and post-saleRecurrence and relationship.
Search the site
Cart Payment Campaigns
Language and region
PortuguêsBrasil, Angola, Moçambique, PortugalEnglishUnited States, United Kingdom, Australia, CanadaEspañolEspaña, México, Colombia, Argentina, ChileFrançaisFrance, Belgique, Suisse, Canada, CongoDeutschDeutschland, Österreich, SchweizItalianoItalia, Svizzeraעברית (Hebrew)ישראלالعربية (Arabic)السعودية، الإمارات، مصر، المغربहिन्दी (Hindi)ÍndiaTürkçeTurquiaРусскийRússiaTiếng ViệtVietnãBahasa MelayuMalásia, Singapura, BruneiNederlandsPaíses Baixos, BélgicaSvenskaSuéciaPolskiPolôniaRomânăRomênia

Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

E-commerce categories
All Fashion and accessories Footwear Bags and suitcases Beauty and cosmetics Perfumery Health and supplements Home and decor Furniture Household utilities Electronics and IT Cell phones and accessories Pet shop Food and beverages Babies and maternity Sport and fitness Jewelry and semi-jewelry Optics and accessories Stationery and gifts Auto parts and accessories Tools and construction Digital products Marketplaces and multi-brands
Feature
All Abandoned cart Pending payment Repurchase Bulk messages Segmentation Support

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

9 cases found
HouseBox Studio Furniture · Welcome for new clients

HouseBox Studio uses automation and segmentation to improve communication and customer experience.

Furniture Marketing automation Segmentation
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Bless Home Buenos Aires Furniture · Recuperacao de carrinho abandonado

Bless Home Buenos Aires uses automation to re-engage clients and segmentation for targeted campaigns, avoiding spam.

Furniture Abandoned cart recovery automation Segmentation
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Casa Zorba Furniture · Confirmacao de pedido

Casa Zorba uses order confirmation automation and segmentation to improve communication and customer experience.

Furniture Order confirmation automation Segmentation
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Inmocredit Tools and construction · Welcome for new clients

Inmocredit uses automation and segmentation to optimize communication and service in real estate credits and sales.

Tools and construction Automação Segmentation
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URBANOX Marketplaces and multi-brands · Welcome for new clients

URBANOX uses automation and segmentation to communicate with customers in a personalized way in the rent-to-own marketplace.

Marketplaces and multi-brands Message automation Segmentation
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Loja Varejo Lar Marketplaces and multi-brands · Welcome for new clients

Lar Retail Store uses automations and segmentation to customize communication and enhance customer experience.

Marketplaces and multi-brands Automação Segmentation
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Smart Gayrimenkul Tools and construction · Welcome for new clients

Smart Gayrimenkul uses automation and segmentation to improve communication and engagement with clients in the real estate sector.

Tools and construction Automação Segmentation
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RJDiehl Tools and construction · Pending payment

RJDiehl uses payment automations and segmentation to prevent spam and keep customers informed.

Tools and construction Order confirmation automation Pending payment automation
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AMS Parts Auto parts and accessories · Welcome for new clients

AMS Parts uses automations and segmentation to improve communication and management of auto parts orders.

Auto parts and accessories Automação Segmentation
View case

Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.