welcomes new customers with an automatic message
Active automationAutomation for personalized engagement and customer recovery
Queens Shot Photography uses automations to engage customers and recover opportunities, ensuring personalized and efficient communication.
Summary: Improves customer relationship organization, recovers sales opportunities, reduces the team’s manual effort, and keeps customers informed and engaged throughout the buying journey.
A feature connected to the customer's real workflow.
Queens Shot Photography offers digital photography and videography services for weddings, engagements and events in Dubai, serving couples and luxury event clients who want to capture special moments with professional quality. Engage new customers, encourage first purchases and recover customers who started the buying process without completing it, while maintaining personalized and efficient communication.
Welcome message automation to greet new customers, send incentives at moments of interest to stimulate purchases, and automatically recover abandoned carts to re-engage customers with conversion potential.
01
Automatically greets new customers
02
Recupera clientes com carrinho abandonado
03
Encourage the first purchase at the right moment
04
Reduces the team's manual work
The project turns conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Maintain engagement and conversion in a competitive digital photography market by avoiding generic messages and ensuring customers receive relevant, timely communications. Implement WPP Marketing automations to welcome, encourage, and recover customers, integrated with the Wix system, ensuring personalized, sequenced messages according to customer behavior.
WPP Marketing resources used.
This reading comes from the configuration available in WPP Marketing and is displayed publicly, without real sales numbers, messages, or revenue.
recover customers who started a purchase but didn’t finish
Configured time: 60engages the customer at the moment they show interest
Active automationHow it works for the customer.
The page translates the usage flow into a public-facing, clear narrative that doesn't read like internal documentation.
01
Envio automático de mensagem de boas-vindas para novos clientes
The company quickly understands where WhatsApp fits into the journey.
02
Automation to recover customers who didn't complete their purchase
This step keeps service, sales, campaign or support connected to the conversation history.
03
Encouragement message for customers showing interest
This step keeps service, sales, campaign or support connected to the conversation history.
04
Integração com plataforma Wix para sincronização de dados
This step keeps service, sales, campaign or support connected to the conversation history.
Next steps for setup.
Automation improves engagement without overloading the team
Segmented communication prevents spam and increases relevance
Integration with platform simplifies customer management
Timely messages help recover sales opportunities
Explore more detailed segmentations for future mass campaigns, expanding personalization and the reach of communications, as well as integrating new features for support and service evaluation.
Want to apply WPP Marketing to your company's WhatsApp?
WPP Marketing structures automations, campaigns, customer service, recovery, repurchase, post-sale and integrations for the brand's real-world operations.