WPP Marketing
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Clients
Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Automation for personalized engagement and customer recovery

Queens Shot Photography uses automations to engage clients and recover opportunities, ensuring personalized and efficient communication.

Digital products Automação Segmentation Recuperação de carrinho Purchase incentive Wix

Summary: Improves the organization of customer relationships, recovery of sales opportunities, reduction of manual effort by the team, and keeps customers informed and engaged throughout the buying journey.

A feature connected to the client's real routine.

Queens Shot Photography offers digital photography and videography services for weddings, engagements, and events in Dubai, serving couples and luxury event clients seeking to capture special moments with professional quality. Engage new clients, stimulate the first purchase, and recover clients who started the purchase process without completing it, maintaining personalized and efficient communication.

Automation of welcome messages to greet new clients, sending incentives at the moment of interest to stimulate purchase, and automatic recovery of abandoned carts to re-engage potential customers.

01 Automatically greets new customers
02 Recupera clientes com carrinho abandonado
03 Encourages first purchase at the right moment
04 Reduces manual work for the team

The project transforms conversation into an operational process.

The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.

Maintain engagement and conversion in a competitive digital photography market, avoiding generic messages and ensuring clients receive relevant and timely communications. Implementation of WPP Marketing automations to welcome, incentivize, and recover clients, integrated with the Wix system, ensuring personalized and paced messages according to customer behavior.

WPP Marketing resources used.

This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.

Welcome for new clients Recuperacao de carrinho abandonado First purchase incentive
Welcome for new clients

automatically welcome new customers with message

Active automation
Recuperacao de carrinho abandonado

recovers customers who started but did not complete a purchase

Configured time: 60
First purchase incentive

Stimulates the customer when they show interest

Active automation

How it works for the customer.

The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.

01
Envio automático de mensagem de boas-vindas para novos clientes The company quickly understands where WhatsApp fits into the journey.
02
Automation to recover clients who did not complete the purchase The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
Incentive message for clients showing interest The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
Integração com plataforma Wix para sincronização de dados The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.

Next steps in the setup.

Automation improves engagement without overloading the team

Segmented communication avoids spam and increases relevance

Platform integration facilitates client management

Timely messages help recover sales opportunities

Explore more detailed segmentations for future mass campaigns, expanding personalization and reach of communications, as well as integrating new functionalities for support and service evaluation.

Want to implement WPP Marketing on your company's WhatsApp?

WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.

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