automatically welcome new customers with message
Active automationEfficient automation for engagement and information of exclusive clients
Kiara Privé uses automations to greet, inform, and confirm orders, ensuring segmented and personalized communication.
Summary: Reduction of manual work, better organization of communications by segment, increased client engagement, and maintaining exclusivity in communication.
A feature connected to the client's real routine.
Kiara Privé offers private meetings and exclusive digital content, focusing on personalized experiences for adults interested in intimate and exclusive moments, combining in-person and digital services. Keep clients informed, welcome new clients, and automatically confirm orders, ensuring effective and segmented communication.
Automation of welcome messages for new clients, automatic updates on shipping and tracking, as well as automatic confirmation of approved orders, all integrated with the Wix system.
01
Automatically greets new customers
02
Mantém clientes informados sobre envio e rastreamento
03
Confirma pedidos de forma automática
04
Avoids generic communication and spam
The project transforms conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Ensure personalized and efficient communication for a demanding audience seeking exclusive experiences, avoiding generic messages and keeping the client always informed. Implementation of automations configured via WPP Marketing to welcome, update, and confirm orders, integrated with the Wix system, with segmentation by tags to direct specific messages.
WPP Marketing resources used.
This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.
Keep the customer informed about shipping and tracking
Active automationAutomatically confirm approved orders
Active automationSegmentation: uses labels to separate audiences and campaigns
How it works for the customer.
The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.
01
Automação de boas-vindas para novos clientes
The company quickly understands where WhatsApp fits into the journey.
02
Automatic shipping and tracking updates
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
Confirmação automática de pedidos aprovados
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
Segmentação por etiquetas para públicos distintos
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
Next steps in the setup.
Segmentation is essential for effective communication in exclusive services
Automação reduz trabalho manual e melhora experiência do cliente
Integration with sales platform facilitates order management and information
Expand the use of segmentation for targeted mass campaigns, explore new automations for repurchase and evaluation, and improve integrations for personalized support.
Want to implement WPP Marketing on your company's WhatsApp?
WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.