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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

5 cases found
Massagepraxis Brigitte Plasil Health & supplements · Mass messages

A massage clinic in Jennersdorf uses segmentation and campaigns to personalize communication and make online booking easier.

Health & supplements Mass campaigns Segmentation
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Empório Elo Verde Health & supplements · Welcome for new customers

Empório Elo Verde uses automation and segmentation to communicate natural products efficiently and avoid generic messages.

Health & supplements automação de mensagens segmentação
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Salud Ayurveda Con Camill Health & supplements · Welcome for new customers

Salud Ayurveda Con Camill uses automations and segmentation for personalized and efficient communication in Ayurvedic consultations and treatments.

Health & supplements Automação Segmentation
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Slim Plus Health & supplements · Recuperacao de carrinho abandonado

Slim Plus uses automations and segmentation to improve communication and sales of supplements.

Health & supplements Cart recovery automation Shipping update
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Demeva Health & supplements · Order cancellation

Demeva uses automations for order updates, confirmations, cancellations, and purchase incentives, ensuring clear and efficient communication.

Health & supplements Automação Order confirmation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.