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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

193 cases found
Griffus Cosméticos Beauty and cosmetics · Recuperacao de carrinho abandonado

Griffus Cosmetics uses automations and segmentation to improve communication and engagement with customers.

Beauty and cosmetics Automação Segmentation
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Studio Ímã Acessórios Fashion and accessories · Welcome for new clients

Studio Ímã uses automations and segmentation to engage customers and recover abandoned carts.

Fashion and accessories Marketing automation Segmentation
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Don Cassio Selaimen Household utilities · Welcome for new clients

Don Cassio Selaimen uses automations and segmentation to engage customers of artisanal knives from Brazil.

Household utilities Automação Segmentation
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Kiracases by Pulso creativo Cell phones and accessories · Recuperacao de carrinho abandonado

Kiracases uses automations to recover carts, confirm orders, and inform about shipping, with segmentation to avoid spam.

Cell phones and accessories automation cart recovery
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Ravinee’s Collection Household utilities · Recuperacao de carrinho abandonado

Ravinee’s Collection uses automations and segmentation to engage customers and optimize online sales.

Household utilities Marketing automation Recuperação de carrinho
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Lago Beachwear Fashion and accessories · Order cancellation

Lago Beachwear uses automations and segmentation to optimize communication and recover sales in the swimwear e-commerce.

Fashion and accessories Automação Segmentation
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UseTF Fashion and accessories · Recuperacao de carrinho abandonado

UseTF uses automations and segmentation to recover carts, confirm orders, and remind payments.

Fashion and accessories Marketing automation Recuperação de carrinho
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Butiello - Papelaria & Af Stationery and gifts · Welcome for new clients

Butiello uses automations and segmentation to improve communication and service in the online stationery store.

Stationery and gifts Automação Segmentation
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Dental Só Para Doutores Health and supplements · Welcome for new clients

Dental Só Para Doutores uses automations and segmentation to optimize communication with dentists and clinics.

Health and supplements Automação de Marketing Segmentation
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Primeiro Eu, O Mundo Depois Digital products · Recuperacao de carrinho abandonado

Autoamor Book uses automation to recover customers and avoid generic communication.

Digital products Abandoned cart recovery automation Segmentation
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Que Mate Srl Home and decor · Welcome for new clients

Que Mate Srl uses automations and segmentation to improve communication and sales of handcrafted mate products.

Home and decor Message automation Segmentation
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LOI Bags Bags and suitcases · Recuperacao de carrinho abandonado

LOI Bags uses automation to recover abandoned carts and targeted campaigns, emphasizing national design.

Bags and suitcases Abandoned Cart Recovery Marketing automation
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Soidolos Fashion and accessories · Welcome for new clients

Official store of exclusive products uses automations and segmentation to engage fans and recover sales.

Fashion and accessories automation segmentação
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AMS Parts Auto parts and accessories · Welcome for new clients

AMS Parts uses automations and segmentation to improve communication and management of auto parts orders.

Auto parts and accessories Automação Segmentation
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Henrikei Artes Fashion and accessories · Recuperacao de carrinho abandonado

Henrikei Artes uses automations and segmentation to recover carts and inform customers.

Fashion and accessories Marketing automation Segmentation
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Kaê Chocolates Food and beverages · Recuperacao de carrinho abandonado

Kaê Chocolates uses automation and segmentation to communicate with customers with personalized messages and recover abandoned carts.

Food and beverages Automação Segmentation
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Louder.ink Fashion and accessories · Atualizacao de envio

Louder.ink uses automation to inform customers about shipping and tracking, ensuring a transparent and agile experience.

Fashion and accessories Shipping update automation WPP Marketing
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Gourami Fashion and accessories · Atualizacao de envio

Gourami uses automation to inform customers about shipping, ensuring a smooth experience and post-purchase engagement.

Fashion and accessories Send automation WPP Marketing
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Uh Lá Lá! Semijoias BR Jewelry and semi-jewelry · Welcome for new clients

Uh Lá Lá! BR fashion jewelry uses automations and segmentation from WPP Marketing to improve communication and engagement.

Jewelry and semi-jewelry Automação Segmentation
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El Brebaje de la Bruja Fashion and accessories · Welcome for new clients

Pre-launch fashion store uses automations and targeted campaigns to engage customers and recover abandoned carts.

Fashion and accessories Marketing automation Segmentation
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AP FIT WORLD Sport and fitness · Bulk messages

AP FIT WORLD uses segmented campaigns to engage customers and support physical and mental transformation.

Sport and fitness Mass campaigns Segmentation
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Chic & Perfumados Perfumery · Welcome for new clients

Chic & Perfumados uses automations to improve communication and engagement with imported perfume customers.

Perfumery Message automation Recuperação de carrinho
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Etoilux Bags and suitcases · Welcome for new clients

Etoilux uses automations and segmented campaigns to ensure personalized and efficient communication with pre-loved luxury bag customers.

Bags and suitcases Marketing automation Segmentation
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Tabs Perfumes Perfumery · Atualizacao de envio

Tabs Perfumes uses automation and segmentation to inform customers about shipments and organize segmented campaigns.

Perfumery Send automation Segmented campaigns
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.