welcomes new customers with an automatic message
Active automationEfficient automation for engagement and support in digital products
Orabolas Digital uses WPP Marketing automations to improve communication and support in digital marketing.
Summary: Faster, more organized communication, reduced manual work for your team, customers always informed about their orders and shipments, and automated support that helps increase satisfaction.
A feature connected to the customer's real workflow.
Orabolas Digital is a company specialized in intelligent strategy and marketing, serving businesses and brands that seek to improve their digital presence and customer communication. It ensures agile, automated communication to welcome new customers, confirm orders, and keep customers informed about the status of their shipments.
Use of automations configured on the WPP Marketing platform for automatic sending of welcome messages, confirmation of approved orders, and updates on shipping and tracking, integrated with the Wix system.
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reduces manual work
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mantem clientes informados
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automates transactional communication
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improves customer support
The project turns conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Maintain efficient, personalized communication with customers in a digital marketing environment, avoiding generic messages and ensuring fast service and support. Adopt WPP Marketing automations for essential transactional messages, integrated with Wix, which automate order reception, confirmation and update processes, improving the customer experience.
WPP Marketing resources used.
This reading comes from the configuration available in WPP Marketing and is displayed publicly, without real sales numbers, messages, or revenue.
keeps the customer informed about shipping and tracking
Active automationautomatically confirms approved orders
Active automationHow it works for the customer.
The page translates the usage flow into a public-facing, clear narrative that doesn't read like internal documentation.
01
automatic sending of welcome message to new customers
The company quickly understands where WhatsApp fits into the journey.
02
automatic confirmation of approved orders
This step keeps service, sales, campaign or support connected to the conversation history.
03
automatic update on shipping and tracking
This step keeps service, sales, campaign or support connected to the conversation history.
Next steps for setup.
automation simplifies essential communication
integration with Wix platform simplifies operations
avoiding generic messages improves the customer experience
Evaluate the implementation of targeted campaigns to boost engagement, explore additional platform features to build repurchase cadence, and expand automated support.
Want to apply WPP Marketing to your company's WhatsApp?
WPP Marketing structures automations, campaigns, customer service, recovery, repurchase, post-sale and integrations for the brand's real-world operations.