automatically welcome new customers with message
Active automationAutomated reception that strengthens the initial relationship with clients
Cismopro Multiservicios uses welcome automation to improve service to new clients in maintenance and repairs.
Summary: Improves the customer experience by being received quickly, reduces manual work for the team, and strengthens the initial relationship.
A feature connected to the client's real routine.
General maintenance and repair company, focusing on plumbing services, serving residences and businesses in Santiago, Chile, offering 24/7 service and warranty on completed jobs. Automates the reception of new clients to strengthen the relationship from the first contact and speed up initial communication.
Automatic sending of a welcome message to newly registered clients, ensuring quick and personalized communication without manual intervention.
01
Recepção automatizada de novos clientes
02
Redução do trabalho manual
03
Agile and personalized communication
04
Strengthening of the initial relationship
The project transforms conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Ensure that new clients are quickly received and informed, avoiding delays and excessive manual work in initial communication. Implementation of automated welcome messages via WPP Marketing integrated with the Wix website, allowing automatic and personalized sending to new clients.
WPP Marketing resources used.
This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.
How it works for the customer.
The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.
01
Client contacts or registers on the website
The company quickly understands where WhatsApp fits into the journey.
02
System sends an automatic welcome message
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
Client receives quick and personalized communication
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
Team reduces manual effort in reception
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
Next steps in the setup.
Automation simplifies initial service
Quick communication increases customer satisfaction
Wix integration facilitates implementation
Automation can serve as a basis for future segmentation
Assess expansion of automation use for client segmentation, repurchase campaigns, and support, increasing efficiency and customization of communication.
Want to implement WPP Marketing on your company's WhatsApp?
WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.