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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

7 cases found
Central Cosmetic Beauty and cosmetics · Welcome for new clients

Online cosmetics store that employs automation and segmentation to engage and retain customers.

Beauty and cosmetics Automação Segmentation
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Lineup.capilar Beauty and cosmetics · Order cancellation

Lineup.capilar uses automation and segmentation to optimize communication and encourage repurchase in hair care.

Beauty and cosmetics Automação Segmentation
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Tekmi Cosméticos Beauty and cosmetics · Recuperacao de carrinho abandonado

Tekmi Cosméticos uses automations and segmentation to recover carts, encourage purchases, and inform customers.

Beauty and cosmetics Marketing automation Segmentation
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Loli Makeup Argentina Beauty and cosmetics · Atualizacao de envio

Loli Makeup Argentina uses automations and segmentation to improve customer experience and optimize online sales.

Beauty and cosmetics Automação Segmentation
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Brazil Beauty Makeup Beauty and cosmetics · Order cancellation

Brazil Beauty Makeup uses automations and segmentation to engage Brazilian cosmetics customers in the USA.

Beauty and cosmetics Communication automation Segmentation
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Studio Cris Munhoz Beauty and cosmetics · Welcome for new clients

Studio Cris Munhoz uses automation to welcome clients and maintain efficient communication in the beauty salon.

Beauty and cosmetics Automação Mass campaigns
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Meik Mexico Beauty and cosmetics · Bulk messages

Meik Mexico uses segmented campaigns and mass messages to improve distribution and retail of vapes.

Beauty and cosmetics Mass campaigns Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.