WPP Marketing
Plans
Clients
Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
Search the site

Trevie connects style and comfort with focused communication

Trevie uses WPP Marketing to keep clients informed and organize targeted campaigns for women's footwear.

Footwear campanhas segmentadas e-commerce integration comunicação personalizada WPP Marketing

Summary: Helps organize campaigns by segment, keeps customers informed, creates a repurchase cadence, and reduces manual work in communication.

A feature connected to the client's real routine.

Trevie is a brand focused on stylish and comfortable women's footwear, sold online with delivery across Brazil. Its target audience is women seeking style and comfort in heels, flats, and sneakers. Maintain customer awareness and engagement, creating a repurchase cadence and avoiding generic or spammy communication.

Sending mass campaigns with segmentation for specific audiences, such as new customers, at-risk customers, inactive customers, recent buyers, and top customers, using integration with the e-commerce platform to customize messages.

01 Avoids generic communication
02 keeps customers informed
03 organiza campanhas por segmento
04 cria cadência de recompra

The project transforms conversation into an operational process.

The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.

Avoids generic communication that could cause disinterest or spam, maintaining an active and relevant relationship for different customer profiles. Implementation of segmented campaigns via WPP Marketing, with personalized messages according to profile and purchase behavior, supported by e-commerce platform integration.

How it works for the customer.

The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.

01
integration with e-commerce platform for customer and order data The company quickly understands where WhatsApp fits into the journey.
02
segmentation of audiences based on behavior and profile The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
envio de campanhas em massa personalizadas The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
monitoramento qualitativo do engajamento The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.

Next steps in the setup.

Segmentation is essential to prevent spam and increase relevance

e-commerce integration facilitates customization

focused communication improves customer relationships

automating messages can optimize future processes

Explore automations for abandoned cart messages and repurchase, as well as expanding segmentation for new customer profiles.

Want to implement WPP Marketing on your company's WhatsApp?

WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.

Começar agora