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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Efficient financial management with automation and intelligent segmentation

Megwari Store uses an integrated financial platform with welcome automation and segmentation for effective communication.

Digital products Marketing automation Segmentation Financial integration WPP Marketing Welcome for new clients

Summary: Reduction of manual work in initial communication with clients, improvement in customer experience by receiving personalized messages, and organization of campaigns by segments, increasing relationship efficiency.

A feature connected to the client's real routine.

Megwari Store is a company that uses a digital financial services platform to accept payments, create flexible billing models, and manage financial transactions, serving companies from various sectors. Welcoming new clients with automatic messages and maintaining segmented communication to avoid spam and generic messages.

Automation configured to send welcome messages to new clients, combined with label-based segmentation to separate audiences and specific campaigns.

01 recepciona novos clientes automaticamente
02 evita comunicação genérica e spam
03 organiza campanhas por segmentos
04 integrates financial management with marketing

The project transforms conversation into an operational process.

The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.

Ensure effective and personalized communication for new clients and different segments, avoiding sending generic messages or spam, and integrating financial management with automated marketing strategies. Implementation of welcome automation for new clients and use of label-based segmentation to organize specific campaigns, in addition to integration with the payment platform for efficient financial management.

WPP Marketing resources used.

This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.

Welcome for new clients Customer Segmentation
Welcome for new clients

automatically welcome new customers with message

Active automation · with medium

Segmentation: uses labels to separate audiences and campaigns

How it works for the customer.

The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.

01
Automation sends a welcome message to new customers The company quickly understands where WhatsApp fits into the journey.
02
segmentation uses labels to separate audiences The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
campaigns are targeted according to the client's profile The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.

Next steps in the setup.

automation reduces manual work

Segmentation improves communication relevance

financial and marketing integration brings operational efficiency

Expand the use of automations to other stages of the relationship cycle, such as cart messages, repurchase, and support, as well as explore additional integrations to enrich financial and marketing management.

Want to implement WPP Marketing on your company's WhatsApp?

WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.

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