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PortuguêsBrasil, Angola, Moçambique, PortugalEnglishUnited States, United Kingdom, Australia, CanadaEspañolEspaña, México, Colombia, Argentina, ChileFrançaisFrance, Belgique, Suisse, Canada, CongoDeutschDeutschland, Österreich, SchweizItalianoItalia, Svizzeraעברית (Hebrew)ישראלالعربية (Arabic)السعودية، الإمارات، مصر، المغربहिन्दी (Hindi)ÍndiaTürkçeTurquiaРусскийRússiaTiếng ViệtVietnãBahasa MelayuMalásia, Singapura, BruneiNederlandsPaíses Baixos, BélgicaSvenskaSuéciaPolskiPolôniaRomânăRomênia
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Solutions
WhatsApp PlatformAutomations, mass trigger, campaigns, inbox, Official API with Coexistence, and reports. WhatsApp for e-commerceAutomate sales, orders, payments, and post-sale through WhatsApp. Abandoned Cart RecoverySend automatic reminders with a link back to checkout. Pending payment on WhatsAppRemind customers to complete local methods or orders awaiting payment. Order notifications via WhatsAppAutomatically notify about paid orders, shipping, tracking, and cancellations. WhatsApp Marketing CampaignsSchedule messages for customers and segments of your database. Customer SegmentationAutomatically segment by events, purchase, repurchase, and inactivity. Repurchase and post-saleSend coupons, review requests, and messages after the first purchase. WhatsApp Inbox for supportCentralize received conversations and manual responses in the panel. Official WhatsApp API with CoExUse official, stable, coexistence-enabled connection to operate securely. Unofficial API with QR CodeConnect using QR Code as a quick alternative to the current number.
Integrations
OverviewStore, ERP, API, and automated WhatsApp. Nuvemshop / TiendanubeCart, orders, payments, and customers. ShopifyStore events connected to WhatsApp. WixAutomation for cart, order, and customer. WooCommerceOfficial plugin for WordPress store events. API DeveloperMessaging API and Swagger. WebhooksMessage status and callback events. Widget WhatsAppBring WhatsApp to the current website.
Clients
Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
Blog
WhatsApp MarketingStrategies and best practices. Automação de WhatsAppAutomated flows for operations. Sales recoveryCart and pending orders. API WhatsApp BusinessOfficial API and stability. E-commerce and integrationsConnected stores and systems. Loyalty and post-saleRecurrence and relationship.
Search the site
Cart Payment Campaigns
Language and region
PortuguêsBrasil, Angola, Moçambique, PortugalEnglishUnited States, United Kingdom, Australia, CanadaEspañolEspaña, México, Colombia, Argentina, ChileFrançaisFrance, Belgique, Suisse, Canada, CongoDeutschDeutschland, Österreich, SchweizItalianoItalia, Svizzeraעברית (Hebrew)ישראלالعربية (Arabic)السعودية، الإمارات، مصر، المغربहिन्दी (Hindi)ÍndiaTürkçeTurquiaРусскийRússiaTiếng ViệtVietnãBahasa MelayuMalásia, Singapura, BruneiNederlandsPaíses Baixos, BélgicaSvenskaSuéciaPolskiPolôniaRomânăRomênia

Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

E-commerce categories
All Fashion and accessories Footwear Bags and suitcases Beauty and cosmetics Perfumery Health and supplements Home and decor Furniture Household utilities Electronics and IT Cell phones and accessories Pet shop Food and beverages Babies and maternity Sport and fitness Jewelry and semi-jewelry Optics and accessories Stationery and gifts Auto parts and accessories Tools and construction Digital products Marketplaces and multi-brands
Feature
All Abandoned cart Pending payment Repurchase Bulk messages Segmentation Support

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

2 cases found
Papillon Semijoias Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Papillon Semi-Jewelry uses automation and segmentation to improve communication and engagement with customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
View case
Estrela Da Manhã Aço Inox Jewelry and semi-jewelry · Welcome for new clients

Estrela Da Manhã Aço Inox uses WPP Marketing automations to improve communication and support in semi-jewelry sales.

Jewelry and semi-jewelry Automação WhatsApp
View case

Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.